Return & Replacement Policy
Last updated: July 2026
Nolimit Shopping is committed to ensuring customer satisfaction. We offer product replacement (not cash refund) for qualifying issues within the warranty period.
โ Eligible for Replacement
- Product does not match the description (wrong country, format, or type).
- Account credentials are invalid at the time of purchase (cannot login).
- Account is permanently banned/suspended before warranty expires.
- Missing advertised features (e.g., "2FA enabled" but 2FA is not set up).
โ NOT Eligible for Replacement
- Account banned due to buyer's own actions after purchase.
- Warranty period has expired before the complaint was filed.
- Password or recovery details were changed by the buyer before the fault was reported.
- Buyer failed to provide sufficient evidence (screenshots, error messages).
- Buyer requests a refund instead of replacement (balance refunds only).
How to Request a Replacement
Check on delivery
Verify your product the moment it is delivered. Warranty runs 3โ8 hours from delivery, depending on the product type shown on its page.
Gather evidence
Take a screenshot showing the issue: login error, checkpoint, or rejected 2FA. No video needed.
Contact support
Message @NolimitSupport68 on Telegram with your Order ID and the screenshot attached.
Get the replacement
A valid claim is answered with a 1:1 replacement, or the amount back in your wallet balance if no replacement is available.
โ ๏ธ Important Notes
No cash refunds. All approved claims result in product replacement or balance credit.
A screenshot is enough. No screen recording is required, and using a VPN or proxy does not affect your claim.
Check on delivery. The warranty window is measured in hours from the moment your item is delivered โ verify it straight away.
Dispute resolution is final. The administration's decision is binding.